Meaningful training has a permanent effect, both for individuals and for their organisation.  For training to really add value, it needs to be captured when individuals return to the workplace.

When training, I speak from personal knowledge and experience, and draw selectively on theoretical business models only where they are directly relevant.  This successfully ensures that my training improves performance permanently, and provides candidates with skills which they will still use, years into the future.

My training not only gives candidates the right skills, but the ability to be able to apply them in the workplace.  People actually start changing during my training, giving them the confidence to know that they can make a positive difference back in a business context.

“Michèle has done a great deal of training for us in the areas of communication, management and interpersonal skills, as well as bespoke training for teams and departments at all levels.  Her great skill is in getting people to analyse, understand and confront their emotional responses and behaviours, and inspiring them to make changes and take action.  She is able to create a high level of trust with groups she works with and develop a safe environment for skills practice and discussion.  She is always flexible in adapting her approach and material to the needs of groups and individuals, and is able to facilitate discussion and offer additional input as the need arises.” Claire Phillips, Training & Development Manager, Blackwell Publishing Ltd.

I offer tailored training courses to achieve an agreed set of objectives; whether these be specific businesses objectives, or a need to improve a broader skill set.  Once these objectives have been agreed with the business partner, I design thorough and fully interactive courses which have a dynamic and permanent effect. 

"As someone well used to making presentations on both a one-to-one basis and to larger audiences, I attended Michèle's Advanced Presentations Training course two years ago with a certain amount of scepticism. Unbelievably, my concerns were brushed aside within minutes and the techniques I learnt that day, I am still using - with a great success - on a daily basis." Ian Heptonstall, Director City Loft Co. Ltd.

Some examples of my training programmes are:

•      Communication skills
•      Presentation skills
•      Assertiveness
•      Managing Conflict
•      Negotiating Skills
•      Leadership
•      Advanced Teambuilding

Candidates find my training original, refreshing and enjoyable.

“The Assertiveness Skills courses Michèle has run for us are excellent.  She tailors her approach to meet the needs of participants, both before and during the course.  She is always willing to explain things in more detail, and our staff consistently rate her very highly.  As a result of the training, our staff are more confident with both customers and colleagues.” Viv Clements, Training Manager, Aylesbury Vale District Council.

Every course is written to meet the objectives of the organisation and individuals concerned.

See also: Coaching, Facilitation